Accessibility statement

Accessibility statement for Surrey Hills National Landscape

This accessibility statement applies to surreyhills.org

This website is run by the Surrey Hills National Landscape. We want as many people as possible to be able to use this website.

This means that:

Our pages are written to be clear and easy to understand.

The website is organised so you can find what you need.

You should be able to:

Change colours, contrast levels and fonts.

Zoom in up to 400% without the text spilling off the screen.

Navigate most of the website using just a keyboard.

Navigate most of the website using speech recognition software.

Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).

We aim to meet the AA level of the Web Content Accessibility Guidelines (WCAG). This is the international standard for accessible websites and content.

How accessible this website is

Most of our website should be accessible. It should work well when used with access devices such as screen readers, braille readers, as well as smart phones and other devices.

These are the internet browsers that we support on our website.

AbilityNet has advice on making your device easier to use if you have a disability.

We know some content on this website is not fully accessible and this includes:

• Some historic PDFs are not fully accessible
• We regularly review the site and add further issues to this statement as they are identified.

Feedback and contact information

If you need information in a different format to the one that we provide, please email us at info@surreyhills.org

Reporting accessibility problems with this website

If you have difficulty using any part of our website or think that we’re not meeting accessibility requirements, email us at info@surreyhills.org

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Compliance status

The website has been tested against the Web Content Accessibility Guidelines (WCAG) [2.2] AA standard by Surrey County Council. Surrey County Council hosts the Surrey Hills National Landscape team.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances and exemptions listed below.

Non-compliant:

Documents

Accessibility of PDFs

• We are fully aware there are accessibility issues with the historic PDF documents on the site. We will remove historic documents from the site once they are no longer relevant and where possible provide alternative text options.

How we tested this website

We recently undertook an accessibility review combining a manual test of a sample of pages, as well as using Siteimprove accessibility checker for automated testing of the full website.

What we’re doing to improve accessibility

We recently undertook an accessibility review by Surrey County Council. With thanks to the DEFRA Access for All fund, we were able to deliver significant improvements to the website, reaching AA standard.

In terms of PDFs, we are removing historic documents from the site once they are no longer relevant and where possible provide alternative text options.

We are aware that some of our button text is not currently accessible. We are undergoing a project to rectify this, set to complete by 31 March 2025.

We will also carry out regular reviews of content on the site.

Preparation of this accessibility statement

This statement was prepared on 19 February 2025.